Cutter & Fitch (ABN 93 611 251 202, "we", "us", "our") is a painting business operating across Geelong and the Greater Geelong region, Victoria, Australia. This policy explains how we handle personal information collected through this website.

When you submit a quote request through our Request a Quote form, we collect the information you provide, which may include your name, email address, phone number, property address, property type, scope of work, approximate size, preferred timeline, any additional details you enter, and up to three photos of the property or job. We do not collect payment information, government ID numbers, or other sensitive information through this website.

We use the information you provide to respond to your enquiry, prepare a quote, and communicate with you about your project. We do not use it for unrelated marketing, and we do not sell or rent it to third parties.

A record of your enquiry (your contact details and the number of photos submitted) is stored securely using Supabase, our website's database provider, as an internal record of enquiries received. Your message and any photos you attach are sent directly to us by email using Resend, our email delivery provider. These providers process information on our behalf and do not use it for their own purposes.

We retain enquiry information only for as long as reasonably necessary to respond to your request and provide our services, or as required by law.

You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below.

This website does not use tracking or advertising cookies. See our Cookie Policy for details.

This website is not directed at children, and we do not knowingly collect personal information from children.

We may update this policy from time to time as our website or services change. The current version will always be available on this page.

If you have any questions about this policy or how your information is handled, or wish to make a complaint, contact us at info@cutterandfitch.com.au or 0468 930 492. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.